Refund Policy

Last updated: August 2026

Digital goods

Because our books are delivered as instantly accessible digital files, all sales are generally final. We do, however, want every reader to feel cared for.

If something went wrong

If your download link did not work, if the file was corrupted, or if you were charged in error, please email hello@queenshelf.com within 14 days of purchase and we will resolve it — either by re-delivering the file or issuing a full refund.

Digital payments

Digital payments settle instantly and cannot be reversed by us. If your payment did not reach us or was sent incorrectly, email us your transaction reference and we will resolve it — either by re-delivering the file or arranging a make-good.